Customer service
Helpline hours
- Monday - Friday 7:00 - 22:00
- Saturday - Sunday 7:00 - 15:00
Got questions? Get in touch
Have a question or a problem?
Order, delivery, invoice, offer. Describe it in a short form and we will reply within 2 business days.
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Something wrong with a meal or a delivery? Answer a few questions and attach a photo. It speeds up the review.
File a complaintWrite to us
A question about an order, a delivery, an invoice or an offer? Describe it here. Complaints about a meal or a delivery go through the separate form below.
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File a complaint
A few short questions instead of one long form. It takes about two minutes, and complete details speed up the review.
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Frequently asked questions
Yes. Pan Viking offers the option of arranging a trial day, allowing your company to try out the service before starting regular deliveries.
The current menu for the week is available at www.panviking.pl/#menu. We publish the menu for the following week every Friday, so you can check out the options in advance.
Yes. Pan Viking is a Polish company, and our production facility is located in Białystok. We operate in many cities across Poland, offering fresh, ready-to-eat meals and continuously expanding our sales network nationwide.
We maintain the cold chain at every stage – from production all the way through to sale. Meals are transported in special insulated boxes, and our vehicles are equipped with refrigerated compartments, allowing us to maintain the right temperature and ensure product freshness.