Customer service
Helpline hours
- Monday - Friday 7:00 - 22:00
- Saturday - Sunday 7:00 - 15:00
Got questions? Get in touch
Contact form
If you need help with an order, send us a request and our team will take care of the rest.
Report a problem
Report a problem
Tell us what happened. The more detail — date, delivery location, what the order covered — the faster we can find your case and get back to you.
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Frequently asked questions
Yes. Pan Viking offers the option of arranging a trial day, allowing your company to try out the service before starting regular deliveries.
The current menu for the week is available at www.panviking.pl/#menu. We publish the menu for the following week every Friday, so you can check out the options in advance.
Yes. Pan Viking is a Polish company, and our production facility is located in Białystok. We operate in many cities across Poland, offering fresh, ready-to-eat meals and continuously expanding our sales network nationwide.
We maintain the cold chain at every stage – from production all the way through to sale. Meals are transported in special insulated boxes, and our vehicles are equipped with refrigerated compartments, allowing us to maintain the right temperature and ensure product freshness.